Report a bug

Hi Abstract Support, I’m contacting you regarding an issue with my Abstract wallet (email-based login) where funds are currently inaccessible despite being visible on-chain. Wallet address: 0xF6f83C4251E43A5d8799208e4BD51bE3556B2c2a Transaction: 0xe8db188f85d646d951ceba7fc4fc967a2eeda4a144e5f988f8f6af39ab0c6364 After interacting via OpenSea, my funds were converted into WETH on Ethereum mainnet. The balance (~0.45 WETH) is clearly visible on Etherscan and remains in my wallet address. However, I am unable to: Send the funds Swap or unwrap WETH Execute any transaction (wallet returns “wallet error”) From my understanding, this is due to limitations of the Abstract smart wallet when interacting with Ethereum mainnet. --- ### Key Point These funds are not lost on-chain — they are still held at my address. The issue is that I currently have no way to produce a valid transaction signature to move them. --- ### Request I would like a clear and technical answer to the following: Who controls the signing capability for my wallet? Is it possible for Abstract to execute a transaction on my behalf to transfer these funds? Is there any way to export the private key / signing credentials for my wallet? Are there upcoming updates that will enable Ethereum transaction support or recovery for affected users? --- ### Additional Context I am aware this issue is affecting multiple users (as seen on your feedback board regarding ETH stuck on the Ethereum network). This appears to be a broader limitation rather than an isolated case. --- ### Expected Resolution At minimum, I am requesting: A definitive statement on whether recovery is technically possible Or a roadmap / timeline for when Ethereum support or withdrawal functionality will be enabled --- I would appreciate a clear, non-generic response as this involves a significant amount of funds. Can you do a Deep Dive on it ? https://etherscan.io/tx/0xe8db188f85d646d951ceba7fc4fc967a2eeda4a144e5f988f8f6af39ab0c6364 I did phantom ETH-> bridged to abstract ETH via start gate on abstract -> logged into opensea connect abstract wallet and swapped Abstact ETH to wrapped ETH Thank you, Jordan

i was on the max streak since it launched. but today i just checked it reseted to 0. took a look at my txs, and i did indeed upvoted, for the past 3 days.

I sent from an abstract wallet from https://swap.reservoir.tools/#/add to an abstract wallet at https://www.abs.xyz/wallet . but on the Ethereum network.

I cannot move in this game. Please fix this bug

Can't access rewards section. Every time I attempt to access rewards it displays as a blurred screen. I've tried logging out/in again & via a different browser but no joy.

Under the "You sell" section ETH can not be selected. You can select the "You Buy" and same applies so there is currently no way to swap natively on abstract. Works for all other tokens but ETH

Signed in and started my drivers...went to moody drops and dropped 50 balls at mood lvl low...got pop up said open ticket

i have 40599 xps in total but it shows 30599 for me.

I did all of the steps stated and did not get the badge

At the final step "Share snapshot of your recap" it can't generate the recap image and got this: "Error generating image" I deleted cookies and cache too, but I have the same issue. Browser: Microsoft Edge version 144.0.3719.115