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Subject: Avalanche USDC stuck in Abstract Global Wallet (AGW) - "Chain 43114 not supported" error - Request for recovery or contract deployment
Dear Abstract Support Team,I am writing regarding funds stuck in my Abstract Global Wallet on the Avalanche C-Chain.Wallet Information:Abstract Global Wallet (AGW) Address: 0xaB0f37Dff21131c7F67Da250FC0B9B5d5e5E4810 Linked MetaMask Address: 0xe47d...e8a6 (already linked to the AGW) Token: Avalanche native USDC (approximately 170.71 USDC) Incoming Transaction:Avalanche Tx Hash: 0x753fdbb15f35e00071a122ef22d762122bd52c45bc8182ab5945c22d408faa5e Approximately 169.7143 USDC was successfully sent to the above AGW address on Avalanche C-Chain (Chain ID 43114). The Problem: When I try to swap, bridge, or transfer the USDC via Relay ( relay.link ), Jumper.exchange , Symbiosis.finance , or any other aggregator, I receive the error: "Your wallet does not support Avalanche" or "Chain 43114 not supported".The Avalanche USDC balance appears correctly in the "Sell" section, but any attempt to initiate a transaction fails. Even with MetaMask linked to my AGW, the issue persists.Explanation from Relay Support: Relay confirmed that this is not an issue on their side. My Abstract Global Wallet is a smart contract that only exists on the Abstract chain. On Avalanche, the same address acts as a simple EOA with no wallet infrastructure behind it, so no app can request a signature. They advised me to contact the Abstract team for a solution (either deploying the AGW contract on Avalanche or providing a cross-chain recovery tool).What I Want to Achieve: I need to move the Avalanche USDC to Abstract USDC (or Ethereum/Base USDC) so I can use the funds within my Abstract Global Wallet.My Request:Does Abstract currently support Avalanche C-Chain with AGW? Can you deploy the AGW smart contract to Avalanche for this address, or provide an internal cross-chain recovery/bridge solution? Are there any recommended workarounds or future support plans for this situation? I would greatly appreciate any assistance or timeline for resolution. The funds are safe on Avalanche, but I cannot access or move them due to the wallet limitation.
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Stuck funds anybody help?
Hi Abstract Support, I’m contacting you regarding an issue with my Abstract wallet (email-based login) where funds are currently inaccessible despite being visible on-chain. Wallet address: 0xF6f83C4251E43A5d8799208e4BD51bE3556B2c2a Transaction: 0xe8db188f85d646d951ceba7fc4fc967a2eeda4a144e5f988f8f6af39ab0c6364 After interacting via OpenSea, my funds were converted into WETH on Ethereum mainnet. The balance (~0.45 WETH) is clearly visible on Etherscan and remains in my wallet address. However, I am unable to: Send the funds Swap or unwrap WETH Execute any transaction (wallet returns “wallet error”) From my understanding, this is due to limitations of the Abstract smart wallet when interacting with Ethereum mainnet. --- ### Key Point These funds are not lost on-chain — they are still held at my address. The issue is that I currently have no way to produce a valid transaction signature to move them. --- ### Request I would like a clear and technical answer to the following: Who controls the signing capability for my wallet? Is it possible for Abstract to execute a transaction on my behalf to transfer these funds? Is there any way to export the private key / signing credentials for my wallet? Are there upcoming updates that will enable Ethereum transaction support or recovery for affected users? --- ### Additional Context I am aware this issue is affecting multiple users (as seen on your feedback board regarding ETH stuck on the Ethereum network). This appears to be a broader limitation rather than an isolated case. --- ### Expected Resolution At minimum, I am requesting: A definitive statement on whether recovery is technically possible Or a roadmap / timeline for when Ethereum support or withdrawal functionality will be enabled --- I would appreciate a clear, non-generic response as this involves a significant amount of funds. Can you do a Deep Dive on it ? https://etherscan.io/tx/0xe8db188f85d646d951ceba7fc4fc967a2eeda4a144e5f988f8f6af39ab0c6364 I did phantom ETH-> bridged to abstract ETH via start gate on abstract -> logged into opensea connect abstract wallet and swapped Abstact ETH to wrapped ETH Thank you, Jordan
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